At ChildDress Store (operated by Kaventa Limited), we want you and your little ones to love every purchase. If you are not completely satisfied with your order, we are here to assist you with a smooth return and refund process under our 30-day policy.

1. 30-Day Return Window & Eligibility

You have 30 calendar days from the date your package is delivered to request a return.

To qualify for a valid return, all items must meet the following criteria:

• Unworn, unwashed, and in their original, resalable condition.
• Original garment tags, labels, and packaging must remain fully intact.
• Footwear and accessories must be returned in their original packaging without signs of outdoor wear.
• Accompanied by the original order confirmation or proof of purchase.

2. Return Shipping & Shipping Guarantee

3. How to Initiate a Return

1. Submit a Request: Email our support team at service@childdressstore.com with your Order ID, item details, and reason for return.
2. Receive Instructions: Our support team will follow up with the appropriate return authorization and return address details.
3. Ship the Item: Securely package the items with all tags attached and send them back using the provided instructions.

4. Inspection & Refund Process

Once your return parcel is received and inspected by our warehouse:

• We will notify you via email regarding the approval or rejection of your refund.
• Upon approval, your refund will be processed promptly.
• Credit will automatically be applied to your original payment method.

5. Contact & Business Information

For any return inquiries, tracking issues, or policy questions, please contact our support desk: